Hazelwood PC

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Remote Management and Monitoring

Remote Management and Monitoring has become a standard for IT support. We can often be alerted of computer issues before they become an issue for you.

Our Remote Management and Monitoring (RMM) plans provide you with the peace of mind knowing that IT support is just a click away.

When coupled with our Security Software, we get alerts when your computer has come in contact with a virus. We also suppress updates and maintenance and schedule those for times when you are not using your computer.

Services Included

  • Scheduled updates and maintenance, allowing the them to take place overnight or anytime the computer will not be used
  • System health monitoring
  • Ticketing system with priority support
  • Plan options to include unlimited remote support
  • Enterprise class security suite
  •  Remote support allowing faster resolution time

Benefits With Our Service

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Multiple Plan Choices

Plans to fit your needs and budget

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Monitored and Managed

Routine maintenance to keep your system running smoothly

Questions About Remote Support Services

It depends on the plan that you choose. We offer plans to include unlimited remote support, or pay as you need it. We also offer plans that include or exclude the security options.

We push out maintenance and update commands twice monthly. We normally perform these tasks overnight. Times may be modified to fit your schedule.

There certainly are! Those with unlimited support get discounts on in-person service calls and with Cloud Backup. Those without unlimited support will get discounts on remote support sessions.

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